How can I delete a batch that only has a batch proof but no posting against the batch?
A batch, once created, cannot be deleted. It can be re-used, go ahead and post an EOB manually and then after the payments are saved, click on Batch in the top left corner and select "Edit Batch Proof," and change to the correct value. Enter a new ...
Editing Batch Payment Details
Batch Details can be edited when: Batch has been Saved but it is within 15 days of the Save date, Batch is not in Awaiting Processing, Batch status is On Hold, or Batch has errors So for any batches saved, you can still edit payment details for 15 ...
Posted and Batch proof do not equal
Here are the steps to resolve this issue. Please print the ERA in batch# *** and then run the report named Transaction Batch Detail. You will need to compare the report to the ERA to determine the missing patient transactions. You can then go back ...
Edit Insurance Plan Payer ID
1. Here are the steps to research payer ID numbers and payer information: Go To the Claims Tab > EDI Portal Click on the Resources Tab Select Payer list Now click the Blue link "Professional Payer" or "Institutional Payer" if applicable Scroll down ...
Resolve Batch/Payment Awaiting Processing Error
How to find the awaiting processing batch: 1. From the claim transaction detail screen, click on the Transaction that is bold with Awaiting Processing Error(s) message 2. Click the "Go To Payment" button in the top right corner - this will take you ...