Resolve Batch/Payment Awaiting Processing Error
How to find the awaiting processing batch:
1. From the claim transaction detail screen, click on the Transaction that is bold with Awaiting Processing Error(s) message
2. Click the "Go To Payment" button in the top right corner - this will take you to the batch that is currently awaiting processing
3. Click Prior and make corrections if necessary to the prior batch and Save.
Editing Batch Payment Details
Batch Details can be edited when: Batch has been Saved but it is within 15 days of the Save date, Batch is not in Awaiting Processing, Batch status is On Hold, or Batch has errors So for any batches saved, you can still edit payment details for 15 ...
How to Fix Claim Awaiting Transaction Processing Error
Symptom- There no prior or unposted transaction prior to this patient yet whenever you try to post a payment, a message pops up 'This claim was awaiting transaction processing when you pulled up the claim data, but has since finished processing. You ...
Payment Processing Error - When claim process error has been removed
Please follow these steps to resave the payment for patient now that the claim is not in processing errors. Go To Claim# Go to the Claim Transaction Detail screen Click on the Payment transaction Now click the "Go To Payment" button in the top right ...
How do I delete a payment or batch that has been posted?
It appears that the batch has been posted successfully. Because all transactions saved remain in the software for auditing purposes, a transaction/batch can not be deleted. In this case, you would need to reverse the transactions in the Billing ...
Unapplied Payment Posted in Error
Correcting an Unapplied Payment Posted in Error To fix this problem, first, you need to post the unapplied payment, and then you can reverse it off. Please use the following steps: Login to PracticeAdmin Select the “Claims” tab Select “Launch ...