How can I delete a batch that only has a batch proof but no posting against the batch?
A batch, once created, cannot be deleted. It can be re-used, go ahead and post an EOB manually and then after the payments are saved, click on Batch in the top left corner and select "Edit Batch Proof," and change to the correct value.
Enter a new Batch Proof Amount
How to Edit Batch Proof
Go to batch: Payments > Payment Application > Batch > enter batch id number and Refresh > Select Batch to open > Batch > Edit Batch Proof Edit the amount field and click OK:
Editing Batch Payment Details
Batch Details can be edited when: Batch has been Saved but it is within 15 days of the Save date, Batch is not in Awaiting Processing, Batch status is On Hold, or Batch has errors So for any batches saved, you can still edit payment details for 15 ...
Remove Posting Error
Part 1: How to find the posting error description 1. From the claim transaction detail screen click on the Transaction that is bold with Posting Errors. 2. Click the "Go To Payment" button in the top right corner. 3. Read the "Error Description" ...
Posted and Batch proof do not equal
Here are the steps to resolve this issue. Please print the ERA in batch# *** and then run the report named Transaction Batch Detail. You will need to compare the report to the ERA to determine the missing patient transactions. You can then go back ...
User Guide - Billing Manager - ERA Posting
ERA Details ERA Lookup Practice managers and administrators can access ERAs' functionality from the main menu of Batch under Payment Application. To Access ERA Lookup On the Accounting menu, click Payment Application as shown in the ...