How to use the EDI Portal

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• EDI Portal Enrollment Status

  You can find this information by following these steps: Click on the Claims Tab Click on EDI Portal Hover over the "My Account" tab to the right of the page. Select "Manage Practices"  Click the " View Enrollment Status" tab to the left of the screen ...

• Can't access EDI Portal - Confirm TLS settings

  If you can't access the EDI Portal page, and you are using Internet Explorer for your web browser, please confirm your browser's Transport Layer Security (TLS) settings. Open Microsoft Internet Explorer Click on Tools  Select Internet options Click ...

• Unable to Print an EOB from the EDI Portal

  Unable to Print an EOB from the EDI Portal You can resolve this issue using one of the follow resolutions: 1. Begin Using Google Chrome as your default Web Browser. While we have optimized ProviderSuite for use with the Microsoft browsers, you can ...

• How to Check Patient Eligibility via the EDI Portal

  The steps below are for running an eligibility check from the EDI Portal.  Go to the Claims Tab Click on EDI Portal Click on Manage Patients Click on Check Patient Eligibility Option Click on "Run indivudual Eligibility Inquiry" Click on Payer or ...

• EDI Portal Overview

  Search Claim History Lookup any patient, submission dates, or date of service to see if your claim has been accepted by the carrier or rejected and why. Many carriers will accept an acknowledgment of acceptance from claims status as proof of timely ...