How to use the EDI Portal

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• Can't access EDI Portal - Confirm TLS settings

  If you can't access the EDI Portal page, and you are using Internet Explorer for your web browser, please confirm your browser's Transport Layer Security (TLS) settings. Open Microsoft Internet Explorer Click on Tools  Select Internet options Click ...

• Unable to Print an EOB from the EDI Portal

  Unable to Print an EOB from the EDI Portal You can resolve this issue using one of the follow resolutions: 1. Begin Using Google Chrome as your default Web Browser. While we have optimized ProviderSuite for use with the Microsoft browsers, you can ...

• EDI Portal Enrollment Status

  You can find this information by following these steps: Click on the Claims Tab Click on EDI Portal Hover over the "My Account" tab to the right of the page. Select "Manage Practices"  Click the " View Enrollment Status" tab to the left of the screen ...

• How to Set Up a Workers Compensation Insurance Company

  Please add/update all insurance plans, including work comp plans on the settings/insurance tab first. Then you can link the insurance/work comp plans to the patient in the billing manager, patient demographics screen. Navigate through the Billing ...

• How to Check Patient Eligibility via the EDI Portal

  The steps below are for running an eligibility check from the EDI Portal.  Go to the Claims Tab Click on EDI Portal Click on Manage Patients Click on Check Patient Eligibility Option Click on "Run indivudual Eligibility Inquiry" Click on Payer or ...