The steps below are for running an eligibility check from the EDI Portal. 

Go to the Claims Tab

Click on EDI Portal

Click on Manage Patients

Click on Check Patient Eligibility Option

Click on "Run indivudual Eligibility Inquiry"

Click on Payer or Edit the Payer List to include the Payer needed

Enter all the details required to check 

Click the Submit Eligibilty Inquiry button