How to Clear the Scheduling Applet Cache

How to Clear the Scheduling Applet Cache

1. Close any open instances of Scheduling on your computer.
2. Login to the ProviderSuite web site at https://login.practiceadmin.com
3. When on the Home tab, there is a blue link to "Launch Support Tool" click this link. If Windows prompts you to run or install the support application, please approve this. A new screen will appear with PracticeAdmin Support Tool.
4. On the Maintenance tab, click the "Clear PA Schedule Manager Cache" button.
5. Once it is complete, a pop-up note will appear that says Cache Cleared Successful. Click OK to close.
6. Close the Support Tool screen by clicking the X in the top right corner.
7. Within the ProviderSuite Web application, click on the Appointments tab to launch Scheduling.

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