EDI Rejection: CONTACT PAYER
This rejection is coming from the payer. Please contact the payer directly to find out why they are rejecting the claim.
How to look Up a Payer ID number in the EDI Portal
Here are the steps to research payer ID numbers and payer information: Go To the Claims Tab > EDI Portal Click on the Resources Tab Select Payer list Now click the Blue link "Professional Payer" (for UB-04 claims, click Institutional Payers) For ...
Viewing EDI Rejection Message
How to view an EDI Rejection: From the Today screen in PA Billing Double-click on the bucket "EDI Rejections" -- a list will appear on the right of the screen Double-click on a patient in the list, this will load the claim into the "Claims General, ...
Update EDI Rejection Status
If a claim does not belong in EDI rejections you can manually update the status following these steps: From the Today screen, double click the EDI rejection bucket From the list on the right, double click the patient and DOS you want to update From ...
EDI Rejection: Element LIN02
We have been notified that our clearinghouse partner has resolved this rejections "A data element with 'Mandatory' status is missing. Element LIN02 (Product/Service ID Qualifier) is missing" and is now allowing submission of Group taxonomy codes. ...
EDI Portal Rejection Messages
You can find this information by following these steps: ProviderSuite Billing Tab EDI Portal Manage Claims tab Search Claim History Enter patient info and click create report click on the Date of Service with the rejection message When the new page ...