Update EDI Rejection Status

Update EDI Rejection Status

If a claim does not belong in EDI rejections you can manually update the status following these steps:
From the Today screen, double click the EDI rejection bucket
From the list on the right, double click the patient and DOS you want to update
From the Claim-General tab, in the right top corner click the button "Change Claim Status"
A small box will appear with a dropdown box, select "EDI file confirmed" or "Submitted by Mail"
Click the OK button to save this change

    • Related Articles

    • EDI Portal Enrollment Status

      You can find this information by following these steps: Click on the Claims Tab Click on EDI Portal Hover over the "My Account" tab to the right of the page. Select "Manage Practices"  Click the " View Enrollment Status" tab to the left of the screen ...
    • Viewing EDI Rejection Message

      How to view an EDI Rejection: From the Today screen in PA Billing Double-click on the bucket "EDI Rejections" -- a list will appear on the right of the screen Double-click on a patient in the list, this will load the claim into the "Claims General, ...
    • EDI Rejection: Element LIN02

      We have been notified that our clearinghouse partner has resolved this rejections "A data element with 'Mandatory' status is missing. Element LIN02 (Product/Service ID Qualifier) is missing" and is now allowing submission of Group taxonomy codes. ...
    • EDI Rejection: CONTACT PAYER

      This rejection is coming from the payer. Please contact the payer directly to find out why they are rejecting the claim. 
    • EDI Portal Rejection Messages

      You can find this information by following these steps: ProviderSuite Billing Tab EDI Portal  Manage Claims tab Search Claim History Enter patient info and click create report click on the Date of Service with the rejection message When the new page ...