Launch Billing
Using Chrome and having trouble launching Billing or Scheduling applets?
Using Chrome and having trouble launching Billing or Scheduling applets? Table of contents While we have optimized ProviderSuite for use with the Google Chrome browser, in order to Launch Billing or Launch Scheduling in the browser window, the ...
Using Google Chrome with ProviderSuite
While we have optimized ProviderSuite for use with the Microsoft Edge browser, you can also use the Google Chrome browser. However, to access the Billing and Scheduling applets, you will need to install a Firefox extension to add support for ...
Unable to Launch Billing in Internet Explorer
Please refer to the steps below using one of the preferred browsers: Microsoft Edge: The latest version of Microsoft Edge has a hidden option to enable ClickOnce applications. To enable ClickOnce support in Edge Chromium: Go to ...
Ticket Assigned - Internet Explorer Launch Billing/Launch Scheduling Issue
Your ticket has been assigned to a product support agent. If your ticket concerns an issue launching the Billing or Scheduling applets, please collect the version of Microsoft Windows you are using as we will need this information to assist you. ...
Using Mozilla Firefox browser with ProviderSuite
While we have optimized ProviderSuite for use with the Microsoft Edge browser, you can also use the Mozilla Firefox browser. However, to access the Billing and Scheduling applets, you will need to install a Firefox extension to add support for ...
Popular Articles
EDI Rejection: Medicare only accepts claim frequency code of 1
Medicare does not accept claims marked as corrected or voided. If you have claim rejections for "Medicare only accepts claim frequency code of 1", you will need to re-release the claim and select New, not Corrected or Voided. New should be selected ...
Strategic enrollment manager (STEM) manual and FAQs
Strategic Enrollment Manager (STEM) is a portal within Madaket Health, an enrollment partner of TriZetto Provider Solutions. This portal allows you to: Enter your administrative, practice, provider and payer information for enrollments. View ...
UB-04 facility billing Bill Type - why does it end with 7, instead of 1?
The Bill type is officially a four-digit field, but historically users have known it as a three-digit field, hence the usage of the bill type '711'. If however you print a UB-04 for a claim with a 711 bill type (a new claim), you will see it prints ...
Posting an Unprocessed ERA
Here are the steps to Manually post an Unprocessed ERA. Watch our Training Video. From the Billing Manager > Payment Application > ERA's > Unprocessed> Refresh ERA List> Double Click on the Aetna ERA If the ERA does not need to be posted as it is a ...
Run an ERA Analysis report
Below are the steps to identify payers you are sending claims to, but not receiving remits from. In ProviderSuite, access the EDI portal under the Billing Tab Hover over the "Manage Payments" tab and select "Run ERA analysis". By default, the claim ...