Deleting an Unapplied Payment System Error

Deleting an Unapplied Payment System Error

  Please follow these steps to remove a posting error for an Unapplied Payment

1) Go to the Claim transaction detail screen for claim# 
2) Click on the bold transaction "Move Payment to Unapplied (Posting Errors)
3) Click the Go to Payment button in the top right corner
4) When the batch opens up, review and take note of the unapplied payment amount totals
5) Click the (X) delete option in the toolbar across the batch, answer yes to any pop up boxes
6) Now close the batch and go back to the Claim Transaction Detail screen and correctly post the Unpplied money as needed.

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