Statements & Collections
Why is Claim in "Statement Not Going" status?
The claim is in the Statements Not Going status because the limit of patient statements has been reached for the patient in question. Any additional claims after the limit are assigned the Statements Not Going status. This status does not prevent the ...
Statement Address Issue
This is happening at our statement printing partner. They are required to compare the address to USPS National Change of Address database in order to qualify for bulk mailing rates. They automatically update the address in the statement file we send ...
Printing Patient Statements
Here are the steps for printing patient statements: From the Today screen ~ Double click on the Pending Statement bucket From the list of patients to the right, double click one of the patient names Click on the Claim - Final tab ~ Click on the Print ...
Manual Printing of Precollection Letters
Here are the steps for manually printing a Past Due patient statement Precollection Letters after printing the Past Due Accounts Report. • From the Billing Manager • Go to the Claim General Tab • Look up a patient from the Past Due Accounts Report • ...