How to Review Primary and Secondary Claims Rejections:
Login to PracticeAdmin
Click on the ‘Billing’ tab
Click on the ‘Edi Portal’ tab
Click on ‘Manage Claims’
Click on ‘Work Rejected Claims’
Select ‘Primary Claims Rejections’ or ‘Work Pended Secondary claims’
Select desired Claim and review the rejected claim
Check off the ‘Worked’ box to move the claim to the worked status.
To review worked rejections:
Select Manage claims > Work Rejected Claims > Check off the Show ‘Worked Rejection Batches’ box