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Oct
26
Schedule Manager 7.1 Released
Posted by PracticeAdmin Support on 26 Oct 2016 07:38 AM

A new version of our ProviderSuite Schedule Manager module was released to all customers hosted in the PracticeAdmin data center on October 26.

This release includes new capabilities for Schedule Manager:

  • Updated Feature: The frequency of synchronizing the local data cache for appointments and eligibility history has been restructured to improve performance when adding and editing appointments
  • New Feature: The user-selected setting for "Customize Time Ruler" is now saved between Schedule Manager sessions
  • Updated Feature: The Patient Age Pop-up now supports ages younger than 12 months
  • Updated Feature: Optimized page layout when printing schedules in Portrait orientation
  • Removed Feature: All scheduling reports have been moved to the ProviderSuite Web App and the Reports menu within Schedule Manager has been disabled

There are no changes to the Billing Manager module in this release. As always, this new release is included in your monthly subscription fee and is being provided at no additional cost.

All of the new features and fixes are outlined in the Release Notes located in our Support Portal Knowledgebase. Look in "ProviderSuite Release Notes" section for Schedule Manager 7.1 Release Notes.


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Oct
6
Billing Manager 7.2 Released
Posted by PracticeAdmin Support on 06 Oct 2016 10:11 AM

A new version of our ProviderSuite Billing Manager module was released to all customers hosted in the PracticeAdmin data center on August 18.

This release includes new capabilities for Billing Manager:

  • Updated Feature: Bucket and Claim Status Names
  • New Feature: Columns in Claim and Account Summary grid sortable
  • Updated Feature: Linked Move Payment to Other Service Line feature to additional transactions
  • Updated Feature: Enhanced MSP feature to support MSP Types for Medicare Part A, Medicare DME or RR Medicare
  • New Feature: Automatic expiration of Billing Manager access if the user is removed from the account
  • New Feature: More provider fields for Institutional (UB-04/CMS-1450/837I) claims


There are no changes to the Schedule Manager module in this release. As always, this new release is included in your monthly subscription fee and is being provided at no additional cost.

All of the new features and fixes are outlined in the Release Notes located in our Support Portal Knowledgebase. Look in "ProviderSuite Release Notes" section for ProviderSuite 7.2 Release Notes.


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Apr
13
ProviderSuite 7.1 Released
Posted by PracticeAdmin Support on 13 Apr 2016 05:35 PM

A new version of our ProviderSuite software has been release to all customers hosted in the PracticeAdmin data center.

This release includes new capabilities for Billing Manager and enhanced electronic claim features. There are no changes to Schedule Manager in this release.

Highlights of the release are:

  • CPT Templates - customizable bundles of ICD and CPT codes that can used to pre-populate a new claim
  • Support for Attachment Control Numbers (PWK segment) on electronic claims
  • Support for all MSP Values on electronic claims
  • Improved support of Taxonomy Codes for Provider Groups
  • Ability to switch between accounts within the Billing Manager applet

As always, this new release is included in your monthly subscription fee and is being provided at no additional cost.

All of the new features and fixes are outlined in the Release Notes located in our Support Portal Knowledgebase. Look in "ProviderSuite Release Notes" section for ProviderSuite 7.1 Release Notes.


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Jan
15
End of Support for Microsoft Windows Vista and for Internet Explorer 9 and 10
Posted by PracticeAdmin Support on 15 Jan 2016 09:35 AM

As of January 31, 2016, we no longer support the Microsoft Windows Vista operating system or the Microsoft Internet Explorer 9.0 (IE9) or 10.0 (IE10) browsers. This means that, for PracticeAdmin software releases after January 2016, some features may no longer work in IE9 and IE10 browsers. In addition, defects or performance issues that appear only when using Windows Vista or IE9 and IE10 will not be investigated or fixed by PracticeAdmin. This End of Support notice applies to any future releases of our PracticeAdmin ProviderSuite, Receivables Manager, GPS Document Manager, and PA Share products.

Why did we end support for Windows Vista and for IE9 and IE10?

There are two primary reasons - age of the technology and security.

  • IE9 was first released in 2011 and IE10 was released in 2012. Both have been replaced by Internet Explorer 11 and, more importantly. Microsoft will no longer offer support for these versions of Internet Explorer after January 12, 2016. These browsers do not support the advanced Internet applications you expect.
  • Windows Vista was first released in January 2007. Microsoft has released three new operating systems since then (Windows 7, Windows 8.1, and Windows 10) and Vista is in use on less than two percent of all personal computers.

If I'm using Windows Vista, what should I do?
You should upgrade to the appropriate Microsoft Windows operating system based on your computer hardware specifications and the recommendation of your I.T. adviser. PracticeAdmin currently supports Microsoft Windows 7 Professional, Windows 8.1 Professional, and Windows 10.

If I'm using IE9 or IE10 on a newer version of Windows, what should I do?
You should upgrade to IE11, which is available for free from Microsoft at their web site. If you are using Microsoft Windows 10, you can also use the new Microsoft Edge browser with PracticeAdmin products.

What will happen if I take no action?
While users may still be able to access the ProviderSuite Web App using IE9 or IE10 after the Spring 2016 release, some new and existing some features may no longer work using those browsers. In addition, defects or performance issues that appear only when using Windows Vista or IE9 and IE10 will not be investigated or fixed by PracticeAdmin after this release.

I'm already using Windows 7 or higher and IE11 or Edge. Do I need to do anything?
No - you're all set.

How can I get more information?
Our list of currently supported operating systems and browsers can be found on our web site. PracticeAdmin Support is available to answer any questions you may have about this announcement at support@practiceadmin.com or 888-269-4780.


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Jul
1
Use Patient ID instead of Patient Name
Posted by PA Support on 01 Jul 2014 06:59 PM

When communicating patient information to the PracticeAdmin support team, only the minimum necessary information should be divulged in order to protect the patient's privacy. Please use the Patient ID instead of the patient's first or last name to minimize any risk of releasing protected health information. This policy applies to every person who has a PracticeAdmin support account including customers, staff, contractors, partners, and vendors.


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