Training
Forced Exception by Provider or Facility for Paper Claims Only Video
Forced Exception by Provider or Facility for Paper Claims Only
Tips for Online Support Portal
How do I access the PracticeAdmin support portal? Using your browser to go to https://support.practiceadmin.com/support/ From within the ProviderSuite web site, you can click the Help tab. This will open https://support.practiceadmin.com/support/ in ...
ReDoc QuickStart Training
The QuickStart Training for ReDoc Web PM consists of the following six one-hour classes. 1. Reviewing Claims Imported from an EHR/EMR Reviewing Claims Imported from an EHR/EMR training is a focused class that will help you to understand the exact ...
Recommend Training
You appear to have multiple questions about one or more ProviderSuite modules. Rather than getting those answers via Product Support tickets, we recommend signing up for a session with one of our expert trainers. In that one-on-one training class, ...
How to register for a Training Session
PracticeAdmin customers can take advantage of unlimited group training classes included as part of your monthly software subscription fees. Or, if you prefer one-on-one instruction, we also offer private training options, tailored to your specific ...
PracticeAdmin Training Course Catalog
PracticeAdmin Training Courses Our experienced trainers are experts in our products and can give you greater insight with courses such as Claim Entry, Payment Posting, and Patient Statements and Collection Files. PracticeAdmin customers can take ...
Popular Articles
EDI Rejection: Medicare only accepts claim frequency code of 1
Medicare does not accept claims marked as corrected or voided. If you have claim rejections for "Medicare only accepts claim frequency code of 1", you will need to re-release the claim and select New, not Corrected or Voided. New should be selected ...
Strategic enrollment manager (STEM) manual and FAQs
Strategic Enrollment Manager (STEM) is a portal within Madaket Health, an enrollment partner of TriZetto Provider Solutions. This portal allows you to: Enter your administrative, practice, provider and payer information for enrollments. View ...
UB-04 facility billing Bill Type - why does it end with 7, instead of 1?
The Bill type is officially a four-digit field, but historically users have known it as a three-digit field, hence the usage of the bill type '711'. If however you print a UB-04 for a claim with a 711 bill type (a new claim), you will see it prints ...
Posting an Unprocessed ERA
Here are the steps to Manually post an Unprocessed ERA. Watch our Training Video. From the Billing Manager > Payment Application > ERA's > Unprocessed> Refresh ERA List> Double Click on the Aetna ERA If the ERA does not need to be posted as it is a ...
Run an ERA Analysis report
Below are the steps to identify payers you are sending claims to, but not receiving remits from. In ProviderSuite, access the EDI portal under the Billing Tab Hover over the "Manage Payments" tab and select "Run ERA analysis". By default, the claim ...