Knowledge Base Knowledge Base Billing Manager Payments

            Unprocessed ERA Print & Delete

            Please use the following steps for Unprocessed ERAs:

            Click on Billing Manager ~ Accounting ~ Payment Application
            Click on Batch ~ ERAs
            In the ERA Lookup box, click on Unprocessed ERAs and then click on the Refresh ERA List
            Double click on the first ERA ~ After the ERA opens ~ Check the box on the left for "Select all Claims for Printing"
            Then go up to the toolbar and print this ERA

            Go back to the left corner: Click on Batch ~ ERAs
            In the ERA Lookup box, click on Unprocessed ERAs and then click on the Refresh ERA List
            Check the box to the left of the ERA you just printed and click "Do not post from ERA" 
            A box will pop up and ask if you want to mark it as manually posted, agree and click yes.

            Updated: 24 Jul 2017 12:47 PM
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