Please follow these steps to Assign a User for payments and Reprocess your ERAs for posting.
Note: You must be an "Account Manager" user in ProviderSuite to perform this task. If you do not have access to the Setup tab in the ProviderSuite, please forward these instructions to another user with Account Manager permissions.
Go to the Payments tab
Click on the EDI Payments option
Select the desired User Name from the "User for Payments" drop down box
Click the update button to the right of the User Name
Now Select "Unprocessed ERA's" from the dropdown box below the User Name and click the View RA's button.
Click each of the Reprocess buttons to the right of each ERA
This will send the ERA back to out to be reprocessed and they will be available back in EDI Payments within 48 hours for posting.