As of April 2014, PracticeAdmin no longer supports the Microsoft Windows XP operating system or the Microsoft Internet Explorer 7.0 (IE7) or 8.0 (IE8) browsers. This means that, for PracticeAdmin software releases after April 2014, some features may no longer work in IE7 and IE8 browsers. In addition, defects or performance issues that appear only when using Windows XP or IE7 and IE8 will not be investigated or fixed by PracticeAdmin. This applies to any future releases of our PracticeAdmin ProviderSuite, Receiveables Manager, GPS Document Manager, and PA Share products.
Why did we end support for Windows XP and for IE7 and IE8?
There are two primary reasons - age of the technology and security.
How can I determine if I'm using Windows XP?
Microsoft has provided a web site, AmIrunningXP.com, that determines your operating system version and offers suggestions on how to upgrade.
If I'm using Windows XP, what should I do?
You should upgrade to the appropriate Microsoft Windows operating system based on your computer hardware specifications and the recommendation of
your I.T. adviser.
If I'm using IE7 or IE8 on a newer version of Windows, what should I do?
We recommend upgrading to IE11, which is available for free from Microsoft at their web site.
What will happen if I take no action?
While users may still be able to access ProviderSuite using IE7 and IE8 after the Spring 2014 release, some new and existing some features may no longer work using those browsers. In addition, defects or performance issues that appear only when using Windows XP or IE7 and IE8 will not be investigated or fixed by PracticeAdmin after this release.
I'm already using Windows 7 or higher and IE11 or higher. Do I need to do anything?
No - you're all set.