Knowledge Base Knowledge Base Billing Manager Claims

            Resolve Batch Awaiting Processing Error

            How to find the awaiting processing batch: 

            1. From the claim transaction detail screen click on the Transaction that is bold with Awaiting Processing Error(s) message
            2. Click the "Go To Payment" button in the top right corner - this will take you to the batch that is currently awaiting processing
            3. Select "all" in the patient drop-box on upper right corner of page - below the payment drop box.

            Note: 
            Make corrections if necessary to the batch and save - If, batch will not save click prior and make corrections if necessary to the prior batch and save.

            Updated: 28 Jul 2017 11:49 AM
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