Re-install Billing Application
1. Login to the PA Web application.
2. On the right side of the screen, just above the Online Support
button, there is a link to "Launch Support Tool"
3. Please click this link. If Windows prompts you to run or install
the support application. please approve this.
4. A new screen will appear labeled Support Tool.
5. On the "Clear app and cache" tab, press the
"Clear data cache" button.
6. Once it is complete, a pop-up note will appear that says Cache
Cleared Successful. Click OK to close.
7. Next, press the "Clear ClickOnce app" button.
8. A pop-up screen will appear with the options to Restore or
Remove the billing application. Select Remove and click OK.
9. When the Restore/Remove screen disappears, the billing
application has been removed.
10. Close the Support Tool screen by clicking the X in the top right