Remove and Re-install Billing Applet

Remove and Re-install Billing Applet

Remove and
Re-install Billing Application
 



1. Login to the PA Web application.



2. On the right side of the screen, just above the Online Support
button, there is a link to "Launch Support Tool"



3. Please click this link. If Windows prompts you to run or install
the support application. please approve this. 



4. A new screen will appear labeled Support Tool.



5. On the "Clear app and cache" tab, press the
"Clear data cache" button.



6. Once it is complete, a pop-up note will appear that says Cache
Cleared Successful. Click OK to close.



7. Next, press the "Clear ClickOnce app" button. 



8. A pop-up screen will appear with the options to Restore or
Remove the billing application. Select Remove and click OK. 



9. When the Restore/Remove screen disappears, the billing
application has been removed.



10. Close the Support Tool screen by clicking the X in the top right
corner.


    • Related Articles

    • Remove and Re-install Billing Applet

      Steps for Resolving Launch Billing Issues   STEP 1 - Verify Settings   1. Confirm that any pop-up blockers are turned off or you have given permission to the                                                                        PraticeAdmin ...
    • Remove and Re-install Scheduling Applet

      Please use the following steps below if you are having issues with the PracticeAdmin Scheduling applet giving error messages or not performing optimally.  ***NOTE*** These steps should be performed during a time period where you do not need to make ...
    • Uninstall Billing Applet

      There are two ways to remove the PracticeAdmin Billing Applet from your computer - using our Support Tool or by deleting the software directly from your hard drive. Option 1 - Using the Support Tool: 1. Login to the ProviderSuite Web application at ...
    • Billing Applet 7.4 Release Notes

      Please see attached release notes for new Billing Applet version 7.4.
    • Enabling Receivables Manager <-> Billing Applet Interfaces

      To enable a DM1/Notes/Statement Update interface for a practice in Practice Manager   1. In Practice Manager database, add the following fields to facility_group table:   [upload_ftp_ip] [varchar](50) NULL,                        -- IP of FTP server ...