Payment Processing Error - When claim process error has been removed

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• Processing Error - Cannot Submit a claim

  Please follow these steps for claims that are in Processing Errors status and the Error reads-Cannot submit a claim detail that exists in an active claim final version. 1. Load the claim into Claim-General 2. Uncheck the box next to the red service ...

• EDI Claim Error - Processing Errors

  Here are the steps to resolve. 1. Pull up claim id# in Claim - General 2. Go to the Claim-Details tab 3. Uncheck any red line items and then recheck, saying OK or yes to any pop-up boxes 4. Release the claim as New

• Resolve Batch/Payment Awaiting Processing Error

  How to find the awaiting processing batch:  1. From the claim transaction detail screen, click on the Transaction that is bold with Awaiting Processing Error(s) message 2. Click the "Go To Payment" button in the top right corner - this will take you ...

• EDI Claim Error - Processing Errors

  Here are the steps to resolve. 1. Pulled up claim #  2. Go to Claim-Details tab 3. Uncheck line items and then recheck, saying OK or yes to any pop up boxes 4. Release the claim as New.

• Billing Applet Claim Bucket Definitions

  Introduction A description of each of our claim buckets and the claim types they contain More Information Bucket   Status   Description   For Follow-up                 Statements Not Going   Claims for accounts with statements on hold. Also includes ...