Knowledge Base Knowledge Base Billing Manager Payments

            Payment Processing Error - When claim process error has been removed

            Please follow these steps to resave the payment for patient now that the claim is not in processing errors.

            Go To Claim# 
            Go to the Claim Transaction Detail screen
            Click on the Payment transaction
            Now click the "Go To Payment" button in the top right corner
            Once the batch has opened click the Edit button and then Save.

            The payment should now post and the processing error will be removed.
            Updated: 03 Aug 2017 12:17 PM
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