Knowledge Base Knowledge Base Billing Manager Claims

            How to view EDI Rejection messages on claims

            Question-

            How do you find claims that were rejected from the clearinghouse? Do I have to run a report?

            Answer-

            You don't have to run a report to find your rejected claims. Use following steps to view an EDI Rejection from PracticeAdmin Billing Manager.

            1. From the Today screen, double-click on the bucket named "EDI Rejections" listed in red.

            2. A list will appear on the right of the screen, double-click on a patient in the list. This will load the claim on Claim-General tab.

            The rejection message is now visible in the upper right corner of the claim general tab. 

            Updated: 30 Aug 2017 11:05 AM
            Helpful?  
            Help us to make this article better
            0 0