User Guide for Claim Status Inquiry feature of the EDI Portal

1. Real-time connections – Users receive responses back usually within five seconds.
   
2. Access to over 200 payers – Includes many major commercial carriers, BC/BS, andMedicaid plans. (Medicare is not currently participating.)
   
3. One-click transmission – No data entry. System automatically identifies whatinformation is needed and sends it to the payer.
   
4. Saved responses – Saved for the life of the claim on the EDI Portal website.
   
5. Monitor claim status inquiries – Advanced monitoring allows clients to track sent claimstatus inquiries.