Knowledge Base Knowledge Base Settings Fees

            Charge Master Selected to Available

            NOTE: You must be an "Account Manager" user in ProviderSuite to perform this task. If you do not have access to the Setup tab in the ProviderSuite, please forward these instructions to another user with Account Manager permissions.

            The reason the fee is pulling different is due to the way the Charge Master has been setup. When insurance plans, facilities or providers are moved over to the right column as selected it restricts the Charge master to only work for those selected. If the charge master should be the same for all then follow these steps:

            Go to the Settings Tab
            Click on Fees
            Under Charge Master click the Edit/ View option
            Click on CTNC Fees and then click Next, click Next again
            Click on all the double arrows pointing left and move all selected items to the left available column.
            Click Save and Next at the bottom of the page
            Close any billing manager sessions you have open and launch a new session.
            You should now have the same fees pull for all providers and going forward for any new plans, providers or facilities.
            Updated: 21 Aug 2017 11:55 AM
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