The best way to track the item you mentioned is through our Account Reporting Fields feature.
NOTE: You must be an "Account Manager" user in ProviderSuite to perform this task. If you do not have access to the Settings tab in the ProviderSuite, please forward these instructions to another user with Account Manager permissions.
Go to the ProviderSuite > Settings Tab > Account Sub Tab
Scroll down to the Account Reporting Fields section
Only use Field Number 1
Enter a Field Label name
Check the box to Display Field
If this is an optional field, you should also check "Field not required"
Now click the Update button
Enter a Code - up to 6 digits and a Description
Click the Add New link.
You can now launch Billing Manager and use the new Account Reporting Field on claims
Go to Claim - Details tab
Click on a charge line
Click on the newly named Account Reporting Field
Select the desired value from the drop-down
Click the Save button for the charge line
Once complete with all changes, go to Claim - Final and Release the claim.
Account Reporting Field #1 is displayed on any ProviderSuite report that includes the "Location" column. For example, the Claims by DOS report includes the Location column.
If you need to use Account Reporting Fields number 2 and 3 on a report, you will need to request a custom report.