Billing Manager
Move Credit Balance to Other Service Line
When you review the claim transaction detail screen for the claims one charge line has a credit balance and the other has a charge amount for the same amount. These claims will need to have the credit moved to the other charge line. Here are the ...
How to Update an Allowed Amount transaction
How do I edit the allowed amount transaction that has posted from and ERA or manual payment? From the Claim Transaction Detail Screen for a specific Claim: 1. Click on the Allowed line (...) 2. In the box that opens below change the amount to ...
User Guide - Billing Manager - ERA Posting
ERA Details ERA Lookup Practice managers and administrators can access ERAs' functionality from the main menu of Batch under Payment Application. To Access ERA Lookup On the Accounting menu, click Payment Application as shown in the following figure. ...
Printing a Primary EOB
One way to print a Primary EOB from the Billing Applet when an ERA was posted automatically. When you have the Secondary claim pulled up in the Billing Applet: Go to the Claim Transaction Detail Screen Single Click one of the transactions from the ...
Posting is Forever
Few things in life are forever -- but payment posting in ProviderSuite is! We want to save you from the heartbreak of trying to correct errors. Shortcuts might seem like a good idea, but often lead to pain and wasted time. Our team at PracticeAdmin ...
Editing Batch Payment Details
Batch Details can be edited when: Batch has been Saved but it is within 15 days of the Save date, Batch is not in Awaiting Processing, Batch status is On Hold, or Batch has errors So for any batches saved, you can still edit payment details for 15 ...
SmartPay eCashiering Payment Posting
You should receive an email notification daily with a breakdown of any SmartPay patient payments. The payments automatically post into the patient's unapplied bucket. Example email notification: To post the daily list of payments, open a new ...
How to Edit Batch Proof
Go to batch: Payments > Payment Application > Batch > enter batch id number and Refresh > Select Batch to open > Batch > Edit Batch Proof Edit the amount field and click OK:
Posting Patient Payments in the Payment Application
From the Billing Manager Today screen, click Payments > Payment Application > Batch > New: Enter the Total Amount of the patient payment- for example, $50 ck#12345 Select Patient- Example Wookie Miller Select the DOS that you want to post to Click ...
How to Delete ERA from Posted, Pending Review
Print and Do not post from ERA Please use the following steps for Unprocessed ERAs: Login to PracticeAdmin Select the “Billing” tab Select “Launch Billing” to load Billing Manager Click on “ Payments” Click on “Payment Application” Click on “Batch” ...
How can I delete a batch that only has a batch proof but no posting against the batch?
A batch, once created, cannot be deleted. It can be re-used, go ahead and post an EOB manually and then after the payments are saved, click on Batch in the top left corner and select "Edit Batch Proof," and change to the correct value. Enter a new ...
How to post a denial in ProviderSuite
1. To post a denial, start by checking the Post one detail at a time box, then select the transaction Insurance Denied. 2. Tab over and enter into the Remarks the denial reason, then post the transaction by clicking on the + Add button. 3. When ...
How do you post a patient pre-payment deposit paid at the time of service in Unapplied?
ProviderSuite gives users the options to either post pre-collected copays/coinsurance/deductibles to a patient's claim, to a claim as "unapplied" or to the patient's unapplied funds. If you find yourself reversing these pre-collected payments due to ...
How do I delete a payment or batch that has been posted?
It appears that the batch has been posted successfully. Because all transactions saved remain in the software for auditing purposes, a transaction/batch can not be deleted. In this case, you would need to reverse the transactions in the Billing ...
Popular Articles
EDI Rejection: Medicare only accepts claim frequency code of 1
Medicare does not accept claims marked as corrected or voided. If you have claim rejections for "Medicare only accepts claim frequency code of 1", you will need to re-release the claim and select New, not Corrected or Voided. New should be selected ...
Strategic enrollment manager (STEM) manual and FAQs
Strategic Enrollment Manager (STEM) is a portal within Madaket Health, an enrollment partner of TriZetto Provider Solutions. This portal allows you to: Enter your administrative, practice, provider and payer information for enrollments. View ...
UB-04 facility billing Bill Type - why does it end with 7, instead of 1?
The Bill type is officially a four-digit field, but historically users have known it as a three-digit field, hence the usage of the bill type '711'. If however you print a UB-04 for a claim with a 711 bill type (a new claim), you will see it prints ...
Posting an Unprocessed ERA
Here are the steps to Manually post an Unprocessed ERA. Watch our Training Video. From the Billing Manager > Payment Application > ERA's > Unprocessed> Refresh ERA List> Double Click on the Aetna ERA If the ERA does not need to be posted as it is a ...
Run an ERA Analysis report
Below are the steps to identify payers you are sending claims to, but not receiving remits from. In ProviderSuite, access the EDI portal under the Billing Tab Hover over the "Manage Payments" tab and select "Run ERA analysis". By default, the claim ...