Please refer to the steps below when accepting a Remote Session link from Zoho Assist.

Locate and open the email from PracticeAdmin:

Click on Join Session in the body of the email:

Click Join Session under your email address:

Download the Zoho Assist Application:

Save the file:

Initializing Remote Session:

Click Join to approve the Screen Share:

Note: If the remote session has not yet initialized or nothing has happened after the download, locate the exe file in the Windows File Explorer > Downloads, and double-click to initialize: