How to turn off Pre-collection Letters

Please use these steps if you do not want the patient to receive pre-collection letters. 

1. Go to Setting > Statements 
2. In the Past-Due & Precollection Accounts section,  uncheck "Switch Past-Due accounts to Pre-Collection letters automatically?"
3. Change "Number of letters to send" to 1
   
4. Click "Update" at the bottom of the screen to save any changes. 
   
5. Run the Pre-collection Accounts Report to generate a list of patients that are currently in Precollections
   
6. Go to the account and turn them off, by un-checking the box "Send Pre-Collection Letters"
   

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