Check the XSD value in web.config
Example of a previous fix-
old value:
<add key="XSDValidaterUrl" value="https://pa3.practiceadmin.com/PAEligibility/EligibilityXMLFormat.xsd"/>
new value:
<add key="XSDValidaterUrl" value="https://pa.practiceadmin.com/PAEligibility/EligibilityXMLFormat.xsd"/