The QuickStart Training for ReDoc Web PM consists of the following six one-hour classes.
1. Reviewing Claims Imported from an EHR/EMR
Reviewing Claims Imported from an EHR/EMR training is a focused class that will help you to understand the exact steps needed to review and release claims that have been sent to Billing Manger from your ReDoc EMR. You will learn how to navigate claims screens, review and release claims. You will also learn the best practices to audit claims delivery.
2. Advanced Claim Entry
Advanced Claim Entry is an extension of our Imported Claims class. You will continue to learn about the Today Screen and will also learn more about adding details into our claim screens Claim General, Claim Detail and Claim Final. This includes NDC codes, Prior Authorizations and more. This class also covers how to preview and print claims.
3. Researching Common Claim Scrubbing Errors and Claim Rejections
Researching Common Claim Scrubbing Errors and Claim Rejections training is a focused class designed to help you learn how to correct claims scrubbing errors and rejections and then resubmit those claims to the clearinghouse. You will also learn the difference between our internal claim scrubbing and clearinghouse and payer claim rejections and how they are both used to make sure you are sending the cleanest claim possible.
4. Posting Manual (Checks, Credit Card) Payments
Posting Manual (Checks/Credit Card) Payments training is an overview of posting paper checks from insurance companies from an EOB and posting checks and credit cards from patients in the Billing Manager Payment Application.
5. Posting Electronic (ERA) Payments
Posting Electronic (ERA) Payments training is a focused class that will teach you the steps needed to understand ERA Posting and color coding, unapplied payments, payment reversals, and the claims transaction screen.
6. Schedule Manager Overview
Schedule Manager Overview training is a focused class that will teach you the exact steps needed to create, edit and reschedule patient appointments, and enter and update patient demographic information.
To schedule these one-on-one training sessions, ReDoc users should go to https://attendee.gototraining.com/2923d/catalog/3920392642221126400 and register for a private class using the discount code RD2016.
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