PBI 2296: Settings > Insurance tab now accessible to Account Managers

PBI 2145: Updated Patient Payments screen to accept patients with special characters in Last Name field

PBI 2076: Optimized initial load of EDI Payments screen

PBI 2075: Converted certain Aging Reports to new controls

PBI 2041: Changed Documents tab into search screen for Attachments

PBI  2040: Enhanced Reports to adjust for DST when printed

PBI 2017: Changed ‘Patient’ select field into search box on certain reports

PBI 2014: Added 2 digit year option for Item 24 to Account Settings

PBI 2010: Updated Design of Edit Provider screen

PBI 1967: Excluded Inactive Providers from Appointment list

PBI 1933: Updated Payments > Payment Portal URL

PBI 2042: Updated "User for EDI Payments changed" Email Format

PBI 1711: Updated Settings > Account > CPT Templates

PBI 809: Added Provider Parameter to certain Reports

PBI 1568: Updated System Info page title

PBI 684: User Email now required to be used as User Login instead of User Name

PBI 1799: Updated Design of Account > Settings screen

PBI 2063: Added CPT Code J0179

PBI 2236: Added COVID-related CPT/HCPCS Codes

PBI 2349: Add Red Preset Flag: CHECK INJ TIMING

ProviderSuite Web App

PBI 2296: Settings > Insurance tab now accessible to Account Managers

A new settings screen, Settings > Insurance, is now accessible to any user with Account Manager Security Level.

On this new settings screen, users can view and edit details for Insurance Plans linked to the account. (Adding insurance plans must still be done through the Add button in Billing and go through the validation process by the support team.)

Search for Insurance Plans

Using the filter options, you can search for Insurance Plans by Insurance Plan Type and you can include or exclude Workers’ Compensation plans. You can sort the list of plans by Insurance Plan Name or by ZIP Code.

Leaving Insurance Type set to “-- Select All --” will return a list of all plans, regardless of type.

Once the filters are set as desired, click the Show Insurance Plans button to generate the list.

Viewing Insurance Plans

After “Show Insurance Plans” is clicked, the system will return the list of plans linked to the account.

Plans configured to be sent to the clearinghouse will have an entry in the Payer ID column. (Plans without a Payer ID will need to be printed and claims using these plans will go to the Pending Payer Paper Claim bucket in Billing once the Release button is clicked on Claim-Final.)

Use the links on the bottom of the grid to advance forwards or backwards in the list.

Editing Insurance Plan Details

Clicking the Edit link in the first column enables you to change the plan details for the selected plan.

Once you have made the desired changes, press the Update link to save the new values. Pressing the Cancel link returns you to the list without saving the changes.

Warning - adding, changing, or removing the Payer ID will affect how claims are routed to the clearinghouse.

PBI 2145: Updated Patient Payments screen to accept patients with special characters in Last Name field

Certain pecial characters are now enterable in Patient Last Name field on Patient Payments screen

• apostrophe '
  

• hyphen -
  

• comma ,
  

• period . 
  

PBI 2076: Optimized initial load of EDI Payments screen 

Payments > EDI Payments screen has been optimized to load faster

PBI 2075: Converted certain Aging Reports to new controls

The following reports have been converted to the new standard ProviderSuite design and are now listed under the Reports > Billing > Aging Reports category.

1. ATB by Category
   

2. ATB by Patient
   

3. ATB by Payor Summary
   

PBI 2041: Changed Documents tab into search screen for Attachments

Screen Overview

1. Search boxes:
   

1. Note Date From and Note Date To range (default is blank for both)
   

2. Note Text (default is blank, use wildcard search * before and after user entered text)
   

3. File Name (default is blank, use wildcard search * before and after user entered text)
   

2. Buttons: Search and Reset
   

1. Search button executes a query for any attachments matching the search parameters (if no parameters entered, Search should retrieve all Attachments on that account)
   

2. Reset blanks out the parameters
   

3. Search Results - will display the following six columns in our standard, sortable grid
   

1. Pt Account (Pt Account Number)
   

2. Patient (Pt Last Name, Pt First Name)
   

3. Note Date (date note created
   

4. Note (contents of note)
   

5. Attachment (file name of attachment)
   

6. File Size (attachment size in megabytes)
   

Screen Actions

1. Clicking the Attachment file name will download a copy of the attachment to your local computer.
   

2. Clicking the Trash Can icon will permanently delete the attachment.
   

PBI  2040: Enhanced Reports to adjust for DST when printed

Certain reports have been updated to adjust for Daylight Saving Time when generating the report during DST but the results include appointments which are scheduled after the end of DST.

1. Appointment List by Patient
   

2. Unbilled Appointments
   

3. Patient Registration Form
   

4. Recall List
   

5. Encounter Forms
   

6. Patient Contact Reschedule Letter
   

7. Patient Contact Missed Appointments Letter
   

PBI 2017: Changed ‘Patient’ select field into search box on certain reports

Patient List' parameter to select one patient from a drop-down menu to Search Text box for those reports with this parameter. Search box shall require at least three characters to be entered before executing a search, e.g. "eri" is valid, but not "er" or "e".

1. Transaction Analysis Patient Detail
   

2. Claims by DOS with CPT Detail, by Patient
   

3. Claims by DOS - By Patient
   

4. Patient Itemized Statement
   

5. Patient Itemized Statement - all DOS
   

6. Appointment List by Patient
   

7. Eligibility Results
   

8. Unbilled Appointments
   

9. Patient Registration Form
   

10. Recall List
    

11. Patient Contact Reschedule Letter
    

12. Patient Contact Missed Appointments Letter
    

PBI 2014: Added 2 digit year option for Item 24 to Account Settings

New option on Settings > Account to control whether to use a 4 or 2 digit in Item 24 on 1500 forms

• Field Label: "Date Format in Item 24:"
  

• Drop-down with two choices "MM/DD/YYYY" and "MM/DD/YY"
  

• Default value is MM/DD/YYYYY
  

PBI 2010: Updated Design of Edit Provider screen

 Settings > Providers > Edit Provider,

1. Account Managers can no access to Remove Hold or Add Hold action links
   

2. Text changes 
   

1. Heading A - "* The provider is ON HOLD for following EDI receivers :" to "Provider is On Hold for the following EDI Services"
   

2. Heading B - "This provider is NOT ON HOLD for any EDI receivers." to "Provider is not On Hold for any EDI Services."
   

3. Column heading "EDI receivers" to "EDI Service"
   

4. Column heading blank to "Action"
   

5. Heading - "PIN's found for the provider: (Click on the headers to sort)" to "Provider PINs"
   

6. Column heading "Facility Name" to "Facility"
   

7. Column heading "Provider Pin" to "Provider PIN"
   

8. Drop-down choice "--Add pin for all facilities--" to "--Add PIN for all Facilities--"
   

9. Action link "Add New" to "Add"
   

PBI 1967: Excluded Inactive Providers from Appointment list

Inactive Provider Profiles no longer appear in the providers list on the Appointments tab.

PBI 1933: Updated Payments > Payment Portal URL

Payments > Payments Portal link has been changed from a default marketing URL to https://ecashiering.ixt.com

PBI 2042: Updated "User for EDI Payments changed" Email Format

1. Removed  hardcoded insurance@practiceadmin.com address from CC field.
   

2. Change Subject to "ProviderSuite Data Change for <ACCOUNTNAME> (<instance-fgi>)" 
   

3. Body template changed to:
   

The EDI Payments User for PA1 Training  (QA01-09) was changed from Richard, Dearing (rdearing) to Austin, Ruffin (aruffin) by Vidya, SriVidya test (srividya) at 1/10/2020 6:03:16 AM  Eastern Standard Time.

This is a system-generated message. Please do not reply. If you have a question about this message, please contact the support department.

PBI 1711: Updated Settings > Account > CPT Templates

Settings > Account "CPT Template Fields" section header changed to "Claim Templates"

PBI 809: Added Provider Parameter to certain Reports

Provider parameter added to the following reports and user will be able to filter reports based on this parameter:

1. Claims by DOS with CPT Detail, by Patient
   

2. Claims by DOS/Accounting Date with CPT Detail
   

PBI 1568: Updated System Info page title

On My Profile > System Info, changed page title from "System Info" to "ProviderSuite System Info '' so when printed or screenshot, indicates its from ProviderSuite.

PBI 684: User Email now required to be used as User Login instead of User Name

Users will now be able to login to ProviderSuite only using their email address. Label on the login screen updated to “Email”

If a match is not found, the login screen will throw an error about invalid credentials “Password combination does not match our records. Please try again."”

PBI 1799: Updated Design of Account > Settings screen

From Settings>Account  the following changes are made :

1. Address Type changed from "Claim Pay to Address (HCFA 33)" -> to "Claim Pay To Address (1500 Item 33 / UB-04 Field 1)"
   

2. Under the for Address Type options changed Zip -> ZIP Code (please note case)
   

3. Changed label for drop-down from "Use Tax ID from" to "For claims, use Tax ID from"
   

4. Account # Prefix box already displays a locked Prefix as read-only (greyed out and unable to change.) Removed the unnecessary warning text "*This is locked now."
   

PBI 2063: Added CPT Code J0179

Added J0179 to CPT Code List

PBI 2236: Added COVID-related CPT/HCPCS Codes

Added COVID related CPT/HCPCS codes.

PBI 2349: Add Red Preset Flag: CHECK INJ TIMING

Added a Preset flag ‘CHECK INJ TIMING'