Process ERA Issue

Process ERA Issue

It appears the ERAs did not complete loading into the system for posting. The ERA processing job did not create a batch number or assign them to a user. We are researching and working to resolve this as quickly as possible. We will provide more information as soon as we have additional details.
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    • ERA Processing

      PracticeAdmin facilitates the downloading and initial processing of Electronic Remittance Advice (ERA) messages from insurance payers for ProviderSuite users. This article describes the daily workflow for these messages. The American Medical ...
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      Please post the batches with errors the same as you would normally. It appears that while processing ERAs our system put the batch in an error status  however nothing is wrong with the ERA. We apologize for the confusion. Once you process and save ...
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      We've reviewed this ERA and don't see a system issue that would have caused this particular situation. Our ERA auto-matching logic may not have been able to accommodate this ERA's data and/or it may have been caused by the user during posting. We ...
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