PracticeAdmin facilitates the downloading and initial processing of Electronic Remittance Advice (ERA) messages from insurance payers for ProviderSuite users. This article describes the daily workflow for these messages. The American Medical ...
ERA Processing Error - Invalid
Please post the batches with errors the same as you would normally. It appears that while processing ERAs our system put the batch in an error status however nothing is wrong with the ERA. We apologize for the confusion. Once you process and save ...
Unprocessed ERA - Reprocessing
If the following steps do not update the ERA into Posted pending review, you will need to post the ERA manually. 1. From the Billing Tab 2. Click on EDI Payments 3. Select Unprocessed ERA's from the dropdown menu 4. Click the View button 5. Go to the ...
Random ERA Posting Issue
We've reviewed this ERA and don't see a system issue that would have caused this particular situation. Our ERA auto-matching logic may not have been able to accommodate this ERA's data and/or it may have been caused by the user during posting. We ...
PA ERA Posting Best Practices
When posting ERA's, it is advised not to rely solely on the Posted, ERA. This feature has been programmed to think like a payment poster, but not to replace the payment poster. When posting ERAs, the payment poster has the ability to screen the ...