Provider Suite Web App Release Notes 8.5.1
Table of Contents
1. Billing Manager – Remove Menu Options......................................................... 3
2. Billing Manager – Statement Review Process................................................... 3
3. Billing Manager Changes
a. The option “Patients Payments” under the Payments (menu) has been removed. Posting patient payments will now take place in the Payments tab within the web application.
b. The Report option has been removed under About (menu) -> Help(hyperlink), located on the Today screen. Please utilize the Reports section within the Web application to run various reports for both the Billing Manager and Schedule Manager (if applicable).
a. New option “In Review” has been added to the list of reasons for holding statements under Billing manager -> Patients -> Statements.
b. This option will be visible only when the “Review Statements” option is enabled under the new Practice Admin web app -> Statement settings.
c. By default, the “Review Statements” option will be disabled for all accounts.
d. Enabling the “Review Statements” will move all patients who are under “Not on Hold” to “In Review” status, notifying the same in a confirmation popup.
e. All patient claims that are under “In Review” will be shown under the “Statements not going” bucket under the Billing app -> Today screen.
f. The status from “In Review” to “Not on hold” needs to be done manually once the review of the claims is complete.
g. Once the statements are generated successfully, all patients who are marked under “Not on hold” will automatically be moved back to “In Review” status to review the claims for the next statement generation cycle.