Patient Payments

Patient Payments

The patient payment option has been moved to the web app under the payments tab. The PracticeAdmin Release has updated the location.

Provider Suite Web App Release Notes 8.5.1
Table of contents

 Provider Suite Web App Release Notes 8.5.1

Table of Contents

New Features/Enhancements......................................................................................... 2

1. PA web app changes............................................................................................................. 2

2. Patient Statement Settings -(New Application).................................................................. 2

3. Billing Manager Changes................................................................................................... 3

1. Billing Manager – Remove Menu Options......................................................... 3

2. Billing Manager – Statement Review Process................................................... 3

3. Billing Manager – Printing Statements................................................................ 5

4. Billing Manager – VintaSoft version update...................................................... 5

 

 

New Features/Enhancements

  1. Practice Admin logo has been updated in the PA web app.

  1. General validation: An additional condition has been included to verify if there are any unsaved changes made while the user is switching between tabs/modules. The system will now display a warning popup, informing the user to save their changes.
  2. Precollect and Collections Settings: The preview of both pre-collect and final notice letters will display the full text, including the user specific text/value present in the content.
  3. Dunning Messages Settings: The “Apply to” field and functionality is removed from the dunning message screen, as it is no longer required to include dunning messages in pre-collect letters.


 3.          Billing Manager Changes​​​​

1.    Billing Manager – Remove Menu Options

a.     The option “Patients Payments” under the Payments (menu) has been removed. Posting patient payments will now take place in the Payments tab within the web application.


b.    The Report option has been removed under About (menu) -> Help(hyperlink), located on the Today screen. Please utilize the Reports section within the Web application to run various reports for both the Billing Manager and Schedule Manager (if applicable).



2.    Billing Manager – Statement Review Process

a.     New option “In Review” has been added to the list of reasons for holding statements under Billing manager -> Patients -> Statements.



b.    This option will be visible only when the “Review Statements” option is enabled under the new Practice Admin web app -> Statement settings.

            

c.     By default, the “Review Statements” option will be disabled for all accounts.

d.    Enabling the “Review Statements” will move all patients who are under “Not on Hold” to “In Review” status, notifying the same in a confirmation popup.

e.     All patient claims that are under “In Review” will be shown under the “Statements not going” bucket under the Billing app -> Today screen.

f.      The status from “In Review” to “Not on hold” needs to be done manually once the review of the claims is complete.

g.    Once the statements are generated successfully, all patients who are marked under “Not on hold” will automatically be moved back to “In Review” status to review the claims for the next statement generation cycle.

  1. Billing Manager – Printing Statements: Patient details such as mobile number and email id will be included in the statement print file only when the fields “Pt consents to receive texts “and “Pt consents to receive emails” are  enabled under Billing manager -> Patient info.  Note: These changes are applicable only to those accounts/patients using the Payground statement print vendor.


  1. Billing Manager – VintaSoft version update: Vintasoft is for scanning the devices in the Billing Manger app, which are linked to a local system where Billing Manager is installed. Vintasoft has been upgraded from version 12.0.4.3 to 12.2.3.1.
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