Starting from the billing application, go to the claim-general tab
Enter the patients last name and click enter
Select your patient from the list, once you have selected the patient click the (...) to the right of the last name
The patients demographics page will appear, change any field needed on the patient info tab
Make sure to click the Save button on the upper left of the patient demographics to save these changes.
Please note,, if this patient has a subscriber other than themselve for insurance. The subscriber will first need to be updated and then the patient info can be updated. To check this :
Click on the Insurance Tab, look at the insurances list and see if the insured is a different name from the patient
If this is not the patient, click in the insurance plan on the list, then click the (...) to the right of Insures name Make the needed changes and click Save , also click the "update exsisting insurance" to move the plan back down to the big gray box.
Now you can go back to patient info and make the needed updates and click save.