On Hold Payment from CTD

On Hold Payment from CTD

You can view and complete posting by following these steps: 
* Start in the claim transaction detail screen for the claim
* Click on one of the bold lines that is labelled (on hold)
* Then click the Go To Payment button in the upper right corner of the screen
* This will take you to the batch that is on hold
* A payment poster should review and save the check to post
* Allow a few minutes for processing then go back to the claim transaction detail screen to see the final result.

    • Related Articles

    • Edit Payment from CTD screen

      Here are the steps to edit a Payment Transaction Type from the Claim transaction detail screen. 1. Launch Billing Manager 2. Go to Claim- General Tab 3. Search and find your patient 4. Click on the Patient transaction history button 5. Double-click ...

    • Move Payment to Unapplied in CTD

      From the Claim Transaction Detail Screen for Claim ID XXXXXXX 1. Click on the Payment Line (Patient or Insurance) that you want to move to unapplied. 2. In the box that opens below use the list drop-down next to Transaction: and pick Move Payment to ...

    • Editing Batch Payment Details

      Batch Details can be edited when: Batch has been Saved but it is within 15 days of the Save date, Batch is not in Awaiting Processing, Batch status is On Hold, or Batch has errors So for any batches saved, you can still edit payment details for 15 ...

    • How do I delete a payment or batch that has been posted?

      It appears that the batch has been posted successfully. Because all transactions saved remain in the software for auditing purposes, a transaction/batch can not be deleted. In this case, you would need to reverse the transactions in the Billing ...

    • How do you post a patient pre-payment deposit paid at the time of service in Unapplied?

      ProviderSuite gives users the options to either post pre-collected copays/coinsurance/deductibles to a patient's claim, to a claim as "unapplied" or to the patient's unapplied funds. If you find yourself reversing these pre-collected payments due to ...