Insurance Validation Ticket Response
We have validated your insurance request, please follow these steps to update your insurance list.
1. In Billing Manager, click Update Cache from the main menu
2. Click Insurances to update insurance list
3. The new plan will be listed in the drop-down menu under Patient Demographics.
Related Articles
Insurance Plan Updates or Additions
When requesting Edits or New Plan additions from the Insurance Validation Department, you will receive an email response with one of two replies in the subject field: Insurance Changes Succeeded for "XXXX Ins Plan" or Insurance Changes Failed for ...
How to add payer to Practice Insurance list from Master Insurance List
If you received the response below for an insurance validation request OR you are adding a payer by searching the Master Insurance List Lookup tool, please see steps below. “This plan is currently available in our master plan list. Please search ...
Patient Insurance Eligibility Verification
Real-time Verification In the Billing applet, Go to the Patients Select a Patient Go to the Insurance tab Click the Eligibility button or double-click the Insurance that you want to verify In the Scheduling applet Make a new appointment or click on ...
Insurance Plan Maintenance
You can perform Insurance Maintenance under Settings > Insurance with Account Manager privileges. Under Settings > Insurance > Show Insurance Plans > Edit > Insurance Type > Insurance Plan > Phone > Fax > Payor ID > Address 1 > Address 2 > City > ...
Insurance Validations- Insurance Types
You may have a customer that needs to change the insurance type that is listed on the insurance plan. Through insurance validations you can only change the insurance type of the parent, not the child insurance plan. So the customer will think that ...