How to use the Claim Final Tab Attachment Details Feature for EOB, COB or MSP

How to use the Claim Final Tab Attachment Details Feature for EOB, COB or MSP

You can now fax or mail your Explanation of Benefits (Coordination of Benefits or Medicare Secondary Payor) and send details in your claim so the payer will match up your claim and documentation as received.

Just add information to the document and the payer will link EOB with your claim submission.

Here are the steps to accomplish this task. 

When releasing a claim that needs an EOB sent to the payer, follow these steps: 

From the Claim Final Tab > Select the Attachment Report Type Code EB from the drop-down menu >  Select a Transmission Code (Fax or Mail) > Enter an Attachment Control # (This is a unique number assigned by the biller to uniquely identify the attachment and will also need to be added to each page of the document that is being faxed or mailed) 


When the claim is released this information will be part of the EDI or paper claim. Then you mail or fax your EOB and the payer will match the claim to the document.


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