How to Update an Allowed Amount transaction

How to Update an Allowed Amount transaction

How do I edit the allowed amount transaction that has posted from and ERA or manual payment?

From the Claim Transaction Detail Screen for a specific Claim:

1. Click on the Allowed line  (...)
2. In the box that opens below change the amount to  (...)             (Allowed Amount = Patient Responsible + Payment 1 Insurance)
3. Click the Add to Preview button and see if the balance is correct
4. Click the Save/ Commit Preview once you agree with the balance
5. Click the Refresh Data and give the system a few minutes to post and update.
6. Click the Go to claim button in the upper right corner
7. Release the claim as New 

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