To research this ticket further, we need to know which version of Microsoft Windows you are using. Please reply back with the version name/number.
How to determine Windows version for Microsoft Windows Vista, 7, 8, or 8.1:
- Click the Start button , enter "Computer" in the search box, right-click the result "Computer" or "This PC", and then click Properties.
- Look under Windows edition for the version of Windows on that computer.
Note: As of 2021, PracticeAdmin only supports Microsoft Windows 8.1 and 10