Review the following Account settings and update to Yes for an Account Primary Contact to receive a CC for the ERA Notifications email.
- Go to the Settings Tab
- Account
- Copy System Alert Emails to Primary Contact?
- Change the "per User Account Settings " to YES
- Click the Update button for this change to be saved.
Please contact Product Support if you have additional questions or concerns for this feature. 1-844-269-4780 Press Option 1