ProviderSuite creates claims to the exact specifications of the CMS 1500 form. If you are printing using the PrePrinted format onto a CMS-1500 claim form and it is not lining up properly, you will need to adjust your printer settings.
Note: There are no print settings specific to the software. Every printer is different, so general tips for adjusting printer alignment are listed below.
Unfortunately, different printers have different results when printing to the pre-printed 1500 form. You may need to try several different Top and Left margin combinations to get the data in the correct location with your printer.
To print a 1500 form and update the margins.
1. From Billing Manager, Select the Option "Print" and then select "Claims"
2. In the Print Claims Box, Click the Print Settings button
3. Click "Print Test form" and Select the Printer needed
4. For the first print, leave the top margin, left margin, font size, and font as defaulted
5. Click to the right of Save & Close and select only the "Save" option
6. Click the "Print Test Form" button.
7. Select Print Test 1500 (02/12)
8. Go back and change the Top margin and Left margin to move the alignment as needed.
Recommended Printing Settings for 1500 (02/12) Form:
-0.1 Top Margin (note the negative sign)
0.2 Left Margin
10 Font Size
Arial Font Name
(You can also try the following alternatives for the Top Margin: -0.01, 0.2, 0.5)
9. After lining up the margins the settings are saved going forward. You can now just click on the Print button from the Print Claim screen.
If you are having issues with the margins and alignments, please print a few test claims following these steps.