Our development team is continuing to research this issue for future batches. You can use the steps listed below in the meantime to resolve the errors.

You can perform the following steps to reprocess batches and remove the error: ***note if you perform steps 1 thru 3 only the error status is removed.

1. Open the problematic batch in the ERA Look up window. 

2. Click on the Edit button.

3. Click on the Hold button (the batch will be marked as Hold). 

4. Review as usual  for posting

5. Click on the Edit button.

6. Click on the Save button. The batch will be marked as awaiting pre-processing.

7. Wait until the batch is processed by the Process Transaction job (usually one to two minutes).

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