EDI Rejection - provide more info

• Related Articles

• EDI Portal Rejection Info Center

  From the Billing Tab Go To the EDI Portal Click on Manage Claims Click on Work Rejected Claims Then select the blue link "Rejection Info Center" This will pop open a large PDF that you can search and see how to fix and address specific rejections.

• Viewing EDI Rejection Message

  How to view an EDI Rejection: From the Today screen in PA Billing Double-click on the bucket "EDI Rejections" -- a list will appear on the right of the screen Double-click on a patient in the list, this will load the claim into the "Claims General, ...

• Update EDI Rejection Status

  If a claim does not belong in EDI rejections you can manually update the status following these steps: From the Today screen, double click the EDI rejection bucket From the list on the right, double click the patient and DOS you want to update From ...

• EDI Rejection: CONTACT PAYER

  This rejection is coming from the payer. Please contact the payer directly to find out why they are rejecting the claim. 

• EDI Rejection: Element LIN02

  We have been notified that our clearinghouse partner has resolved this rejections "A data element with 'Mandatory' status is missing. Element LIN02 (Product/Service ID Qualifier) is missing" and is now allowing submission of Group taxonomy codes. ...