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How to add/remove EDI Service Holds from a Provider Profile
Any Account Manager can add or remove an EDI Hold from a Provider Profile whenever desired. To remove holds from a Provider Profile: Go to Settings > Providers Select the Provider and click Edit Provider Scroll to the Provider Hold section and click ...
EDI Provider Claims Approval
Your providers --- have been approved to send claims for the following payers. Aetna Cigna Humana United Healthcare Please re-release claims from the EDI Provider hold bucket or begin entering at your convenience.
EDI Portal Overview
Search Claim History Lookup any patient, submission dates, or date of service to see if your claim has been accepted by the carrier or rejected and why. Many carriers will accept an acknowledgment of acceptance from claims status as proof of timely ...
How to look Up a Payer ID number in the EDI Portal
Here are the steps to research payer ID numbers and payer information: Go To the Claims Tab > EDI Portal Click on the Resources Tab Select Payer list Now click the Blue link "Professional Payer" (for UB-04 claims, click Institutional Payers) For ...
How to Bulk Release Claims on Hold
If the Claims on Hold option was selected in new account setup for training purposes, the claims within that status can be released with Bulk Rebill. First, use the Advanced Claim Management Tool to sort claims you would like to bulk rebill and ...