EDI Error: Electronic COB
The error is happening because all the details needed to electronically COB the claim are not available. In order to COB an electronic claim, the primary payment must have transactions that list the patients responsibility, how much the primary insurance allowed and then any payments and adjustments. All these must balance to leave the remaining balance as the patients responsibility.
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EDI Claim Error - Processing Errors
Here are the steps to resolve. 1. Pull up claim id# in Claim - General 2. Go to the Claim-Details tab 3. Uncheck any red line items and then recheck, saying OK or yes to any pop-up boxes 4. Release the claim as New
EDI Claim Error - Processing Errors
Here are the steps to resolve. 1. Pulled up claim # 2. Go to Claim-Details tab 3. Uncheck line items and then recheck, saying OK or yes to any pop up boxes 4. Release the claim as New.
EDI Claim Error for Corrected Claim
If you have received an EDI Claim Error for Original Reference number for your corrected claims please see the information listed below. 1. To send a corrected claim to a payer, the claim must have been previously accepted by the payer and responded ...
EDI Claim Error - Applied to Ded
This EDI Claim Error is happening because of the transaction "Applied to Deductible". You can fix this issue following the steps listed below: 1. Double-click on the EDI claim error bucket 2. Double-click on one of the patient claims 3. Go to the ...
EDI Claim Error-Pmts Adj Pt Resp Does Not Balance to Zero
Reasons that Claims Don’t Balance Error Message Occurs The signs in the transactions (-) may be incorrect Must have patient responsibility lines Adjustment Codes may not be mapped in the database to a CO 45 or PR code, will need to check with ...