Delete a Forced Exception
NOTE: You must be an "Account Manager" user in ProviderSuite to perform this task. If you do not have access to the Setup tab in the ProviderSuite, please forward these instructions to another user with Account Manager permissions.
To delete a Forced Exception:
1. Login to ProviderSuite
2. Go to the Settings tab
3. Click on Forced Exceptions
4. Locate the forced exception for [FORCEDEXCEPTIONNAME] and click the blue Delete link to the right
5. Close and launch a new session of Billing Manager
6. Release the claim as New
7. Preview or print the claim to make sure the data is showing as desired