Please see below for the contact information for initial password reset with the vendor, Change Healthcare regarding your Admin Portal for the Change Healthcare SmartPay service. PBPS Support’s direct callback no. – (877)-334-8608. Once the password is set to temporary, the user is capable of resetting the password to new from their end.
Subhadri Ghosh
Client Analyst
PBPS Support
Inspiring a better healthcare system
T: (877)-334-8608
E: subhadri.ghosh@changehealthcare.com